Spa Etiquette
& Guidelines.

Medical Considerations

• ◆Pregnancy: We are unable to perform massages on expectant mothers during their first trimester. Guests must be at least 13 weeks pregnant to receive prenatal services.
• ◆Health conditions: If you are undergoing chemotherapy, radiation, or have specific medical conditions, a doctor's clearance is required prior to your appointment.
• ◆Recent accidents: If you have been in a car accident within the past 72 hours, a signed doctor's note is necessary before your session.

Guests Under 18

Guests aged 14–17 must have a parent or legal guardian complete and sign the intake form. At the therapist's discretion, guardians may be asked to remain on the premises during the session.

Preparing for Your First Visit

Please plan to arrive 15 minutes early to complete the necessary intake forms. Our friendly team will greet you, provide an introduction to the spa, and discuss your preferences and needs.

Arrival & Session Timing

• ◆Arriving 15 minutes early helps ensure you receive the full duration of your session.
• ◆Each session includes time for a personalized consultation to address your specific needs.
• ◆Late arrivals may result in reduced session times to honor subsequent appointments.

Tailoring Your Experience

• ◆First-time guests will complete a brief questionnaire to customize their session.
• ◆Complimentary options include aromatherapy, music selection, table temperature adjustments, and preferred massage products.

Communicate Your Preferences

• ◆During your consultation, share any specific concerns, preferences, or questions you may have.
• ◆During the session, feel free to request changes such as adjustments to pressure levels to ensure your comfort.

Comfort & Privacy

You may choose to undress to your comfort level. Rest assured, professional draping will be used at all times to maintain your privacy.

Peaceful Atmosphere

• ◆To preserve the tranquil environment, please silence your mobile devices.
• ◆Your therapist will encourage relaxation during your session to help you achieve the full therapeutic benefits.

Tipping Etiquette

Gratuities are not included in the service price. Customary tips range from 15–25% of the non-member rate and are based on the quality of your experience.

Cancellations & No-Shows

For detailed information, please review our Cancellation & Rescheduling Policy. All cancellations must be made by texting or calling 727.222.2928.

Additional Notes

• ◆A valid credit card is required to secure all appointments.
• ◆Healing Hands Massage & Spa reserves the right to decline service when necessary.
• ◆A doctor's note may be requested depending on specific health circumstances.
• ◆We have a zero-tolerance policy for inappropriate behavior toward our staff or guests.
• ◆Policies, pricing, and hours are subject to change without notice.