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Healing Hands Massage & Spa
Hallway at Healing Hands Massage & Spa in Clearwater, FL

Please Read Before Booking

Cancellation &
Rescheduling Policy.

At Healing Hands Massage & Spa, we value your time and strive to provide exceptional service. To ensure a seamless experience for all clients, please review our Cancellation and Rescheduling Policy below.

Cancellations & Rescheduling

How much notice
do you need?

More Than 24 Hours' Notice

No Charge

Cancel or reschedule freely, no fee either way.

24 to 4 Hours' Notice

  • 50% fee to reschedule
  • 100% fee to cancel

Less Than 4 Hours' Notice

100% Fee

Applies to both rescheduling and cancellations.

Important

All cancellations must be made by texting or calling 727.222.2928.

No-Shows

Failure to attend a scheduled appointment without prior notice will result in a charge equal to 100% of the session cost.

Late Arrivals

  • Arriving late may shorten your session time to accommodate subsequent appointments.
  • The full session fee will apply.
  • We cannot accommodate requests to shorten session lengths (e.g., reducing a 90-minute session to 60 minutes) on the day of the appointment.

This policy ensures that we can provide timely and quality services to all clients. Thank you for your understanding and cooperation.

Ready When You Are

Questions before
you book?

Read our full spa etiquette guidelines, or call us directly — we're happy to help.