Privacy Policy.

• ◆Contact details such as your name, phone number and email address.
• ◆Appointment details such as the services you book, dates and times, therapist preferences and notes you ask us to add.
• ◆Phone calls: calls may be answered by our virtual assistant and may be recorded and transcribed so we can handle your request and improve our service. We tell you this at the start of each call.
• ◆Text messages you send us and our replies.
• ◆Payment: card payments are handled by our booking and payment providers. We do not take card numbers by phone through our virtual assistant or by text.
• ◆Website use: like most websites, ours uses cookies and analytics tools (such as Google Tag Manager) to understand how visitors use the site.

• ◆To answer your questions and book, confirm, change or cancel appointments.
• ◆To send the text messages you have asked for (see Text Messages below).
• ◆To have a team member call or text you back when you leave a message.
• ◆To keep records required to run our business and to improve our service.

If you text us at (727) 296-0509 or agree on a call to receive texts, we will text you about your questions and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Full details are in our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information. We share it only with service providers that help us run the spa, such as our booking and payment system, our phone and text messaging providers, and the technology providers behind our virtual assistant, and only so they can provide those services to us. We may also disclose information when required by law.

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

You can opt out of texts at any time by replying STOP. You can ask us to update or delete your contact information by calling (727) 222-2928 or emailing [email protected].

Healing Hands Massage & Spa LLC
1822 Drew Street, Suite 103, Clearwater, Florida 33765
(727) 222-2928 · [email protected]

We may update this policy from time to time; the date above shows the latest version.